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  #1  
Old 24th March 2022, 01:27 AM
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BOONDI BOONDI is offline
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Just bought some kits and case work from Matthew at http://www.world-designs.co.uk/
Process was quick and simple even though my needs were not straightforward.
Matthew was very pleasant and took time in my initial phonecall to really get to grips with what was needed. After this, a few quick emails and everything was sorted and shipped on the same day as payment was made. The shipping was by a fast and insured service and arrived by next working day. Packing of the items was way beyond stellar, the best I have ever seen. The mind boggles at how it all fitted in the box. Everything was present and correct, with no missing items either, so more plaudits to Matthew.

In my experience, customer service like this is a rarity nowadays. Hats off to Matthew for the truly 5* service.
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  #2  
Old 24th March 2022, 07:49 AM
bob orbell bob orbell is offline
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Default Re: World Designs

I can only agree Derik, Matthew is a star . Bob
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  #3  
Old 25th March 2022, 12:48 AM
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BOONDI BOONDI is offline
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Default Re: World Designs

I am very impressed by the whole process Bob. I can't count the number of times that a sale or order goes south due to poor product knowledge or unwittingly poor service.

Absolutely the opposite with Matthew and WD.
Spot on from start to finish. Exemplary service and product knowledge.
Followed by super fast dispatch and tracked delivery.
Can't ask for more.
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  #4  
Old 25th March 2022, 03:37 PM
Matthew Snell Matthew Snell is offline
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Default Re: World Designs

Aw ... thanks guys!
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  #5  
Old 12th May 2022, 11:18 AM
Pingushome Pingushome is offline
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Default Re: World Designs

Yep like whot they said (appols to William) always taken time to explain and help when ever I ordered bits, also willing to supply parts for kits unlike most these days which is of a great help.
Thanks Matthew

Martin
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  #6  
Old 5th November 2022, 06:40 PM
colin.hepburn colin.hepburn is offline
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Default Re: World Designs

Sorry late on posting this one just to say thanks to Matthew and world design for the parts and the quick turnaround on the posting as always
Colin
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