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  #21  
Old 20th October 2013, 11:00 PM
Richard Richard is offline
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Default Re: BB Log in Blocked - Server Problem - Will Be Sorted Soon!

Thanks Colin, please guys, advise what connection/isp you are using
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  #22  
Old 21st October 2013, 07:31 AM
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Shane Shane is offline
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Default Re: BB Log in Blocked - Server Problem - Will Be Sorted Soon!

Lots of problems until now, but straight in this morning. Win7/Plusnet.
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  #23  
Old 21st October 2013, 08:54 AM
Richard Richard is offline
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Default Re: BB Log in Blocked - Server Problem - Will Be Sorted Soon!

Thanks Shane, depending on isp connection next time others may be fine and it may be me having problems.

When this did happen to me a few years ago I spoke to a tech at NTL, as it was then, who said it could be that the host server is fine and NTL was fine but there was a problem along the route the 2 connected with which was not under their control.

Hence some isps had problems and others, connecting via a different route, were fine. A bit like a road network, eventually the bad part is fixed and normal service resumes, but, just like a traffic jam that finally ends you never get to find out the reason after the cars are cleared.
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  #24  
Old 21st October 2013, 09:02 AM
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Desmodromic Desmodromic is offline
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Default Re: BB Log in Blocked - Server Problem - Will Be Sorted Soon!

If it helps, I'm with EE (formerly Orange) for my broadband.

I connected straight into the forum today though...
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  #25  
Old 21st October 2013, 10:13 AM
Matthew Snell Matthew Snell is offline
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Default Re: BB Log in Blocked - Server Problem - Will Be Sorted Soon!

Hi All

I've spoken with the host this morning and it is possible that things will already have improved - subject to Richard's traffic jam comment.

Apparently there have been some "compromised" servers (not ours) which has been jamming up firewalls and causing problems, due to increased traffic, with ours. This was sorted out yesterday. Let's hope that's the explanation.

If anyone has ongoing issues, please can I have as much information as possible about the following: Location; Time & Date; Platform; Browser; ISP; Connection Speed (if possible), and any "avoiding action" you may have taken e.g. quitting browser/rebooting/clearing caches etc.

Fingers crossed, and apologies all round,

Matthew
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  #26  
Old 21st October 2013, 10:56 AM
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pre65 pre65 is offline
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Default Re: BB Log in Blocked - Server Problem - Will Be Sorted Soon!

I had problems this morning again, about 10:30.

Virgin Media phone broadband. 5 MBPS, Windows XP Pro, Google Chrome.
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Everything in this post is my honest opinion based on what i thought I knew at that very moment in time.
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  #27  
Old 21st October 2013, 02:32 PM
bob orbell bob orbell is offline
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Default Re: BB Log in Blocked - Server Problem - Will Be Sorted Soon!

I logged on this morning at 08 00, read all the new posts and it froze, then it went off without me doing anything, logged on again at 0830 and gave details Richard asked for, it came up on the screen but now it's gone so again Virgin vista, Google chrome. BOB
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  #28  
Old 21st October 2013, 03:23 PM
Richard Richard is offline
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Default Re: BB Log in Blocked - Server Problem - Will Be Sorted Soon!

Quote:
Originally Posted by bob orbell View Post
I logged on this morning at 08 00, read all the new posts and it froze, then it went off without me doing anything, logged on again at 0830 and gave details Richard asked for, it came up on the screen but now it's gone so again Virgin vista, Google chrome. BOB
Yes it was posted in the other thread

Last edited by Richard; 22nd October 2013 at 01:10 AM.
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  #29  
Old 21st October 2013, 04:14 PM
bob orbell bob orbell is offline
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Default Re: BB Log in Blocked - Server Problem - Will Be Sorted Soon!

Yes Richard, what did I do wrong? BOB OK I see now.
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  #30  
Old 21st October 2013, 09:53 PM
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Greg. Greg. is online now
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Default Re: BB Log in Blocked - Server Problem - Will Be Sorted Soon!

Everything worked fine this morning with instant log in but this afternoon on different occasions, I had to make several attempts to log in before I got success. I want to help sort this but looking for a simple website that measures the speed from my ISP has got me foxed. The sites I've previously used have become far more complicated. Please can someone recommend a simple application I can use so I can report my ISP download speed?

Thanks,

Greg
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